About

Results oriented Information Technology professional experienced in making a positive business impact. Constantly striving to maintain a high level of satisfaction to both internal and external customers while providing a clear vision to Senior Leadership. Focused on building new processes, deploying technology and leveraging automation whenever possible to replace manual tasks.

Stationed in Austin, Texas, I enjoy any and all outdoor activities including participating in trail runs, cycling, perfecting my low n' slow brisket recipe, and spending time with family.

LinkedIn

Edward Falcon - Professional and Volunteer

Professional

ClosedLoop.ai - Director of Information Technology
October 2022 – September 2023
ClosedLoop.ai is a healthcare-focused artificial intelligence platform that leverages data to improve patient outcomes and reduce costs.

Orion Talent/Novotus - Director of Information Technology, Support and Security
2011 – 2022
Orion Talent is a recruitment and talent acquisition firm specializing in connecting military veterans and transitioning service members with civilian job opportunities.

Barco/High End Systems - Administrator/Developer/Support
2003 – 2011
A leader in lighting products and control systems used to illuminate theatres, stages, theme parks, and Houses of Worship.

Madcakes - Grunt/Technology/Website
2004 – 2011

Texas Department of Criminal Justice - Consultant, Applications
2008 – August 2023
The Texas Department of Criminal Justice (TDCJ) is the government agency responsible for managing and overseeing the state's prison system and criminal justice operations in Texas, USA.

Volunteer 

RED Arena - Technology
2008 – Current
A nonprofit organization that provides recreational and equine-assisted therapies for individuals with disabilities and special needs.

Certificates

LinkedIn Learning

IT Service Desk

Managing Fundamentals

Learning ITIL

Salesforce for Admins

Learning Agility

Scrum: The Basics

Intro to Ethical Hacking

SSP Cert Prep

Courses 1-3

CISSP Cert Prep

Courses of 8
1 - 2:52 hrs - Security and Risk Management
2 - 1:11 hrs - Asset Security
3 - 5:46 hrs - Security Architecture and Eng
4 - 4:05 hrs - Comm. and Network Security
5 - 2:16 hrs - Identity and Access Mgmt
6 - 2:04 hrs - Security Assessment and Testing
7 - 2:06 hrs - Security Operations
8 - 2:44 hrs - Software Development Security